Heart & Hands – customize your room today!

Danielle Ryan

(12/26) Heart & Hands Decorators Workroom, located at 5B West Main Street, Thurmont, offers designers the opportunity to design the perfect window treatment or find the perfect fabric for any piece of furniture. Owned and operated by Thurmont resident Pamela Hamrick, customers can be assured that they will receive quality service and high-end custom-made designs, at a fair price. Window treatments, valences, bedding and pillows, and re-upholstering furniture are all services provided, all custom-made to fit a customer’s needs and wants.

Hamrick initially struck an interest in sewing when she was eight years old after her father gifted her a sewing machine that she still has to this day. She started off making her own clothes, and the love for sewing, and making custom creations, only grew from there.

Heart & Hands has been in operation for almost twelve years, but Hamrick originally delved into the creation of custom-made window treatments about 28 years ago in Middletown. After the owners of that shop retired, Hamrick took over and maintained the clientele and designers in Middletown. However, after awhile, she realized she wanted to bring that business closer to home, so she opened up Heart & Hands in downtown Thurmont. Many designers followed her to Thurmont because they were satisfied with and valued the work she provided. After moving, she noticed many of her new customers learned about her through word of mouth, from past designers who used her service and loved the quality of her work.

Heart & Hands is a full-service business, including the design process, selection of fabrics, creating the designs and finally, installation. Hamrick will even make home visits, if the customer so chooses, to help the design process. Sometimes, customers don’t know what will work in a given space, and what will allow for cohesiveness of already existing patterns, colors and furniture. In this case, a home visit may be appropriate.

There are many additional benefits to choosing Heart & Hands. Hamrick noted that she is always up for a challenge. Tricky pieces of furniture, fabrics and designs are always welcomed. She also offers step-by-step price quotes, and includes the customer every step of the way. Customers will initially be provided with a price quote according to the fabric chosen, dimensions, hours expected etc. If an issue should arise at any point, and the project may end up taking longer, or additional fabric need be ordered, she immediately picks up the phone to call the customer, notifying the changes in price and time, to ensure the customer knows what to expect.

Customers can additionally expect their custom-made window treatments to mirror each other, meaning that the patterns, designs, and lines will all match, making for a completely cohesive look. Hamrick wholeheartedly stands by her work and never sends something out her door if she isn’t completely satisfied with it. "I lose sleep over projects that aren’t done to my satisfaction," stated Hamrick.

Not only is her work is custom-made, it’s made to last. Many of her customers come in to the shop with a piece of furniture that has been passed down through the family, and holds a special place in the customer’s heart. People want to keep these memorable pieces in their homes, but the fabric becomes worn, faded or even out-dated. They know that if they bring their beloved pieces into Heart & Hands Hamrick will be sure to take the time to keep the piece around for many more years to come.